2/20/2026 /

AI in Communication: The Story of Kanbu.ai

Jakub Kubišta
Jakub KubištaFounder & CEO
AI in Communication: The Story of Kanbu.ai

At Utima, we once asked ourselves: why do so many clients want to implement AI in their companies, yet when we recommend existing solutions on the market, they simply don’t work? Chatbots hallucinate, respond inaccurately, or require months of development.

So we said: we’ll build our own AI colleague. One that actually works — no excuses.

That’s how Kanbu.ai was born — an AI employee you can launch yourself, answering accurately, quickly, and strictly based on your data.

Answers That Make Sense

A typical chatbot? It often makes things up. It’s not connected to your website, doesn’t know what’s in your documents, and most importantly — doesn’t know when to stay silent.

Kanbu does it differently. It uses a proprietary AI architecture composed of more than 12 interconnected models, enabling it to respond only based on websites, documents, images, or XML feeds you upload. If it doesn’t know something, it doesn’t improvise — it simply directs the customer to the relevant contact.

Sounds obvious? Then why can’t competitors still get it right?

Launch in Minutes. No Developer Required.

Most tools on the market require you to sit down with IT or rewrite your content. We took a different approach.

With Kanbu:

  • you enter a URL or upload files,
  • set the communication style and tone,
  • insert a simple script into your website,
  • and you’re live. 💬

The first month is free, no commitment. No “We’ll get back to you with pricing” emails.

For SaaS, Universities, and Fitness Chains

Today, Kanbu is already running on websites like formfactory.cz, jamu.cz, vaibe.ai, viessmann.cz, and genx.cz.

Each has different needs — but Kanbu adapts. It helps:

  • reduce support costs by up to 60%,
  • speed up customer responses,
  • ensure everyone receives the right information the first time.

And more importantly — it remembers what was already discussed. Thanks to conversation memory, it feels far more natural than a typical AI chatbot.

And If You Need More...

…we’re still here. Utima.

We handle:

  • robust custom integrations,
  • enterprise-level adjustments,
  • connections to internal tools and data.

Want your own AI team that knows what it’s doing? Get in touch. Kanbu will be ready to work immediately — and we’ll take care of the rest.

An AI Colleague Customers Will Actually Like

We believe the future isn’t about pushing as much AI as possible onto a website, but about communicating intelligently and credibly.

That’s exactly what Kanbu does — it speaks your company’s language while genuinely helping people.

So, what do you think? Try it out and see what it’s like to have an AI colleague who truly helps.

Your team at Utima.cz

aiopenaiappstartupstory
Share on: